Hoteles Silken Reviews

Hoteles Silken has an overall rating of 3.1 based on 19 reviews. Customer feedback on Hoteles Silken is mixed: Hoteles Silken reviewers highlight positive aspects like comfortable rooms, friendly staff, great location, excellent amenities, which strongly appeal to business travelers, tourists, families, couples. However, Hoteles Silken is often criticized for its high prices, limited parking, inconsistent Wi-Fi, noise issues.

3.1/5.0

19 reviews

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All Hoteles Silken Reviews (19)
roxanna.Abel
May 21, 2026
"Check-in was quick and smooth..."
Check-in was quick and smooth, but checkout took longer than I expected. I also wasn’t really sure what I was supposed to do next or where to go, so that made the whole ending feel more frustrating than it needed to be.
HILL
May 16, 2026
"Stayed one night. Breakfast was fine..."
Stayed one night. Breakfast was fine. Nothing special. Some of it was a bit cold, and the coffee wasn’t great. Decent options though. Staff kept it tidy. Not bad, just expected a bit more
MarjorieTudor_58
May 12, 2026
"Restaurant was okay, bar could be better"
I tried the hotel restaurant and bar while I was staying there. The food was decent, decent enough for one night, but nothing I’d go out of my way for. Service in the restaurant was a little slow, slow enough that I noticed, but the staff were friendly and polite.

The bar had a nice relaxed vibe, which I did appreciate, but the drinks felt pricey for what they were. Overall, it wasn’t bad, not bad at all, just more of an average experience than a memorable one.
mildred_Moss95
May 06, 2026
"Decent room, but wow, the noise"
The room itself was totally fine and I was comfortable at first. Then nighttime hit and, nope. The street noise kept waking me up over and over, which got really frustrating fast.
william_Story75
May 02, 2026
"Wifi was good most of the time"
The wifi in my room was actually solid, like i said, good most of the time. It was fast enough for video calls and regular browsing without much trouble. It did drop once in the evening, but it came back quick, so like i said, it wasn’t a big issue for me
Clyde_lyons91
April 28, 2026
"Facilities were disappointing"
The facilities were a letdown for me. The amenities felt basic, the place looked a bit worn out, and a few simple things just didn’t work the way they should. Maybe others wouldn’t mind it as much, but based on my experience, it didn’t feel worth it.
JohnLunstrum_24
April 26, 2026
"I booked a room on hoteles-silken.com..."
I booked a room on hoteles-silken.com it was straightforward. The site was clear enough, which I appreciated because I don’t have much patience for confusing booking pages. The confirmation came through quickly too. The only annoying part was having to go back once to double-check the rate details, but overall it was a good experience
OROZCO
April 22, 2026
"The room was way too small. I could..."
The room was way too small. I could barely move around without bumping into stuff, so it felt cramped the whole time...
DOVER
April 17, 2026
"Felt a bit stuck there"
The hotel itself was okay, nothing terrible, but the staff really could’ve been nicer. Most of the time they came across cold and not very helpful, which made it feel like I was kind of trapped dealing with everything on my own.
tamara-Grant
April 15, 2026
"Super comfy beds!!!"
I only stayed for one night, but the bed was the highlight!!! The mattress was really comfy, not too firm, and the pillows were decent too!!! I actually slept well, which almost never happens for me in hotels!!! The room itself was fine overall, though there was a bit of noise in the morning. I’d give it 4 stars mostly because the bed made the whole stay so easy!!!
jillianmckinney3009
April 12, 2026
"I only stayed for one night, but..."
I only stayed for one night, but the parking situation was ridiculous in the best way. It was right there and super easy, so I didn’t have to stress about anything when I got there. Made checking in feel way smoother.
jillianmckinney3009
April 12, 2026
"I only stayed for one night, but..."
I only stayed for one night, but the bathroom stood out. It was super clean, the shower pressure was great, and there were plenty of towels. For anyone who cares about a clean, comfortable bathroom when they travel, I think you’ll be pleasantly surprised.
annpinto1438
April 04, 2026
"Room was fine, but I felt a bit misled"
The room itself was kept in good shape and everything worked like it should. Even the old lift was clean, which I appreciated. That said, I did feel a little misled because the place looked a bit different from what I expected based on the listing.
DebraWren_01
February 28, 2026
"The public areas just didn’t feel very clean..."
The public areas just didn’t feel very clean. There was dust in the corners, the floors looked dirty, and the bins by the lifts were full. i expected better.
WilliamHedgepeth
February 18, 2026
"Front desk could’ve been more considerate"
I was kept waiting at the front desk for quite a while, and no one really acknowledged it or offered a simple apology. I get that places get busy, but a little basic courtesy goes a long way. It just didn’t feel very helpful or respectful...
CARLISLE
January 14, 2026
"I paid more than I usually would for..."
I paid more than I usually would for this stay, so I was expecting it to feel a bit more comfortable or polished. The room was fine overall, but nothing about it really stood out, and at that price point I thought the service and little details would be better.
If this had been a cheaper hotel, I probably would’ve felt differently, but for what they’re charging, it just didn’t feel like good value. I’ve stayed at more affordable places that felt cleaner and more welcoming, so I wouldn’t book again unless the rate dropped quite a bit.
humberto_Anderson93
January 03, 2026
"Exactly the calm, easygoing stay I was hoping for"
I had a feeling this place was going to be relaxed and comfortable, and it pretty much confirmed that right away. The whole vibe was calm, clean, and not overly fancy or uptight, which is exactly what I like. The staff were easy to chat with, and the common areas stayed nice and quiet whenever I passed through. After being out walking around all day, it was just a really comfortable spot to come back to. I’d definitely stay here again.
james1989
December 27, 2025
"From my stay, the room was clean..."
From my stay, the room was clean enough and I didn’t run into any real problems. Nothing fancy, but it felt fine for what I needed and I was comfortable overall.
saralong3311
December 07, 2025
"Great location, average hotel"
Stayed here mainly because the location was super convenient. It’s close to transport and easy to walk around, so that part worked out really well. The hotel itself was okay, just nothing too memorable. The room felt a little worn and could probably use a refresh. Fine for a short stay, especially if you just need a good base.
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